Clear Writing

Ambiguity When Using “Should”

“Should” is a word policy writers reach for to convey some kind of moral imperative instead of a requirement. Moral...
Clear Writing

Using Different Titles for Policy Instruments

The titles given to both the authorities and the guidance documents must be consistent if they are to be understood....
Clear Writing

Let’s Eliminate ‘And/Or’ Forever

Good policies are written clearly. Clear writing never contains the portmanteau 'and/or.' 'And/or' is the poster child for unclear meaning. It's...
Clear Writing

Drafting Policies or Guidelines? Dump the Doublets…

Good corporate policy statements are clear and succinct. No doubt you've come across more than one corporate rule written in this style: Applicants who...
Clear Writing

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