- Clear Writing
- Concise Writing
- Policy Enforcement
- Respectful Writing
Sample #6: Policy vs Guidance
Be respectful of your decision-makers' time. Approving a policy demands their review, thought, discussion, and enquiry before making a decision....
Sample #7: Drafting with Respectful Language
Time limits are common in a variety of procedures documents, but there's a respectful way to communicate them, as shown...
Sample #8: Roles vs Responsibilities
ROLES and RESPONSIBILITIES are *not* the same thing. A role is a position that can be assigned to different individuals...
Sample #9: Setting a Standard
Instead of focusing on telling people what to do, a more respectful approach is to tell people what a good...
Sample #10: Website Tech Approach
Web site tech requirements have a tone of voice, too. Do yours sound dictatorial or respectful? All articles in...