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Shorten Your Policies, Part 1

One reason many policy instruments are overly long is that they contain all kinds of statements that are not policy...

Let’s Eliminate ‘And/Or’ Forever

Good policies are written clearly. Clear writing never contains the portmanteau 'and/or.' 'And/or' is the poster child for unclear meaning. It's...

Drafting Policies or Guidelines? Dump the Doublets…

Good corporate policy statements are clear and succinct. No doubt you've come across more than one corporate rule written in this style: Applicants who...

Write Your Rules Without Shouting #1

Rules can be written respectfully. A example of a clear, respectful rule is the following: ”Business hours run from 9:00...

Wording Policies Respectfully (1)

© 2016 Lewis S. Eisen The language you choose when you set administrative policies and rules for your employees provides...

All articles in this blog are available for use under a Creative Commons Attribution 4.0 International License.