- Clear Writing
- Concise Writing
- Policy Enforcement
- Respectful Writing
Five Obstacles to IG Policy Approval
In the best circumstances, a well-crafted draft IG policy will sail through an approval process like a ship in warm...
Sample #1: Don’t Dumb Down Your Policies
Don't dumb down your policies. It's true that everyone might need to be able to understand your policy, that doesn't...
Sample #2: Procedure vs Checklist
Distinguishing a procedure from a policy or standard is easy: a procedure has a beginning, an end, and sequential steps....
Sample #3: “Must” is NOT clear
No, "must" is *NOT* clear (contrary to popular belief). People reach for "must" to indicate that something is strict, but...
Sample #4: Policy vs Signage
Policy and signage are different. Policy RECORDS the decision on a given point; signage COMMUNICATES that decision to employees and...