Lewis S Eisen

Results of a Review of the Verb Tenses used in US State Penal Laws

Methodology These are the results of a review in October 2021 of the language used in criminal legislation. It surveyed...

Rethinking Acceptable Use Policies

A staple of many Information Technology (IT) policy suites is the Acceptable Use Policy (AUP), intended to govern what people...

Antiquated Policy Wording: The Problem with “Should”

This is the final article of a four-part series on drafting requirements in corporate policies, looking at the problems of...

Antiquated Policy Wording: The Problem with “May”

This is the third article of a four-part series on drafting requirements in corporate policies, looking at the problems of...

Antiquated Policy Wording: The Problem with “Must”

This is the second article of a four-part series on drafting requirements in corporate policies, looking at the problems of...

Antiquated Policy Wording: “Must,” “May,” and “Should”

This is the first article of a four-part series on drafting requirements in corporate policies, looking at the problems of...

How to Ask Your Customers to Wear a Mask

To stem the spread of the new coronavirus, Costco now requires all customers to wear a mask. No doubt many other...

Good Policy Statements Don’t Micro-manage

Instructions in a policy statement that amount to micro-management confuse rather than clarify the requirements. I’m sure you’ve seen them...

Have You Considered Tone of Voice?

When we review an administrative or operational policy to see if it needs updating, what do we look for? Too...

Does Your Office Really Need a Cannabis Policy?

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